YOUR INFORMATION.
HANDLED WITH PURPOSE.

1. Who this policy covers

This policy describes the practices of Iciservices LLC, the company behind the ICI Services website, for this website and its procurement inquiries. For questions about your information, contact infos@iciservices.ci.

2. Information you provide

When you send a request, we receive your name, email address, selected service, message and any company, delivery location or timing details you choose to include. Emails you send directly may include attachments and further business information.

Please do not include payment card details, identification documents or sensitive personal information in the initial form.

3. Technical information

The hosting service may record IP addresses, request times, browser details and requested pages in server logs. The inquiry form uses a temporary session cookie and security token to protect submissions. A hashed form of the request IP address is used for short-term submission rate limiting.

We do not install advertising trackers or analytics cookies on this website. Fonts and website images are served from our own hosting.

4. How we use information

• To review your requirement, respond to questions and prepare an agreed scope or proposal.
• To communicate about requested sourcing, comparisons and project coordination.
• To operate the website, prevent abuse and address technical problems.
• To maintain appropriate business records and meet applicable obligations.

Submitting the form sends your inquiry to our business inbox. It does not place an order, register an account or add you to a marketing list.

5. Sharing and service providers

Our hosting and email providers process information needed to operate the website and deliver inquiries. Where sourcing work requires supplier input, we share the relevant requirement details within the agreed scope. We aim to limit personal information shared with suppliers to what is necessary for the work.

We do not sell personal information or share it for cross-context behavioral advertising. We may disclose information when required by applicable law or where reasonably necessary to protect rights, security or prevent abuse.

6. Storage and retention

Inquiries are delivered to our email system rather than stored in a public website database. We retain correspondence for as long as it is needed to handle the inquiry, provide agreed services and maintain necessary business records. Information may be processed in countries other than your own by our hosting or email providers.

We use reasonable safeguards, including HTTPS for the website and access restrictions, but no method of transmission or storage is completely secure.

7. Your choices and rights

You may ask us to access, correct or delete information you have provided, or raise an objection to how it is used, by emailing us. The rights available and any exceptions depend on applicable law. We may need to verify a request before acting on it. You may also have the right to contact the relevant privacy regulator.

8. Children

This is a business services website and is not directed to children under 16. If you believe a child has provided personal information, please contact us so we can review and remove it where appropriate.

9. Changes and contact

We may update this policy to reflect changes in the website or our practices. The current version will be available here. Privacy questions and requests can be sent to infos@iciservices.ci.